Return & Refund Policy

Return & Refund Policy – BCPL

We want you to be completely satisfied with your purchase. If you are not, please review our policy below:

1. Eligibility for Returns

  • Returns are accepted within 7 days of delivery.

  • Items must be unused, in their original packaging, and accompanied by proof of purchase.

2. Non-Returnable Items

  • Items marked as "final sale"

3. Return Process

  • Email us with your order number and reason for return.

  • Once approved, ship the item back to our address:
    BCPL, Tower A-4, Flat-1201, Signature Global Solera, Gurugram – 122006

4. Refund Process

  • Refunds will be credited within 7–10 business days after we receive the returned item.

  • Refunds will be made to the original payment method.

  • Shipping charges are non-refundable.

5. Damaged or Defective Products
If you receive a damaged or defective item, notify us within 48 hours of delivery for a replacement or full refund.

Approved Exchange/Replacement product will be delivered in 7 days.